This guide will show you how to use many of the features of your new service. Your new residential service may use a device called an Analog Telephone Adapter (ATA). This device allows you to retain your existing analog phone devices and use then with newer, more advanced VoIP (Voice over Internet Protocol) services like this one. Your new residential service acts as a main home phone line replacement service, but with many additional features you may not have with your current home phone service.
Your new service also includes Voicemail and Unified Messaging features. These features allow callers to leave you recorded messages that you can either listen to by calling your own home phone number or by having the messages delivered directly to your email account as .wav file attachments. (The Calling Features section will review all the calling features available to you with your new service.)
